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News

  • Understanding why handpumps fail

    Ghana's new service monitoring framework provides important insights on underlying causes of water system failure. At WEDC, the framework and findings regarding handpump failure were discussed. 

  • Emerging lessons from experiments in Uganda

    A series of Policy Briefs highlight lessons emerging from the experiments that have been undertaken to improve the sustainability and quality of rural water services in Uganda.

  • Water service monitoring at a glance

    A poster presented at the 2014 Water and Health Conference briefly outlines how water services are monitored, the costs, benefits and lessons from Ghana.

  • Combining aid and trade for sustainable services?

    As trade relationships gradually replace traditional development aid, strong country leadership and sector capacities will determine whether resources are used effectively for services that last.

  • The Paradox of water user demand and satisfaction

    In 2013, IRC/Triple-S Uganda conducted an assessment of the performance of the Service Delivery Model for point water sources. Findings show that there was generally a low service levels but ironically, users were satisfied. This working paper attempts to explain the reasons for that paradox.&nbs...

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Featured video

2014 WASH Sustainability Forum

More videos

  • WASHTech -- Supporting The Vision Of Sustainable WASH Services

    This video from the WASHTech project illustrates the challenges relating to sustainable services in WASH and how the Technology Applicability Framework (TAF) provides a systematic and participatory way of assessing and adopting technology innovation at scale, for services that last.  

  • Costing data gathered in 187 villages in India to help government do better planning

    In India, 4 billion dollars are annually invested in the rural drinking water sector. Hand pumps, pipes and overhead systems are supplied. But in many villages, sufficient clean drinking water is still far from being an every day reality.The WASHcost India team, gathered data on government invest...

Key concepts

  • Service delivery approach

    What does it mean? Why is it necessary? And how do countries and organisations use it improve outcomes from water investments?

  • Service delivery models

    Why service delivery models--legal and institutional frameworks for delivering a service--need to be defined, what they include and basic options.

  • Life-cycle costs

    What's included in life-cycle costs and how can it be applied to improve sustainability?

Experiments

Consolidating proof of concept in countries

Triple-S is leading a process of active innovation and experimentation in Ghana and Uganda (as well as in other countries such as Burkina Faso, Mozambique and India). This involves running a number of experiments (five in Ghana and seven in Uganda) that span the range of areas where innovative approaches to current challenges have been identified.

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Publications

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Case Studies

  • Strengthening local service provision in West Bengal, India

    The NGO Water for People has helped the administrative blocks, Sagar & Patharpratima, boost coverage and improve sustainability. Triple-S looks at success factors and possible obstacles to continued progress.

  • A systemic intervention in Malawi’s WASH sector

    Rather than installing more pumps or building more latrines, NGO Engineers Without Borders (EWB) Canada aims to build a more effective sector. A new case study examines their strategy and the results.

  • Scaling-up rural water and sanitation in Chinda, Honduras

    Water For People adopted the "Everyone, Forever" approach. Read the case study to learn lessons on scaling-up rural water and sanitation services.

  • Sustainability check

    UNICEF's sustainability checklist looks at institutional, social, technical and financial indicators to evaluate the sustainability of rural water supply projects.

  • The true cost of services

    Plan International's global review of their expenditures on water supply and sanitation takes into account the cost of implementation, software components and post-construction support.