News & events
This set of fact sheet present the main results from a user satisfaction survey conducted in 2013 to enhance monitoring data on functionality, service levels and service provider performance collected in 2011 (round 1) and 2012 (round 2).
This new set of factsheet presents the main findings from the second round of water service delivery monitoring in Akatsi District (Volta Region) Sunyani West District District, (Brong Ahafo Region) and East Gonja District (Northern Region).
Like many countries with rapidly increasing coverage rates, Ghana is having to think about how to manage its water supply assets to prevent breakdowns and avoid service disruptions. A newly published report looks at the challenges of asset management in the rural context.
SMARTerWASH is a big push to scaling up rural water monitoring in Ghana, building on recent innovations in water service monitoring, data collection and analysis.
This community case study takes a look at the water supply situations in the Logakope Wodome-Gbogame community in the Akatsi District of the Volta region of Ghana.
This community case takes a look at the water supply situation in the Alorsekope community, Ghana. On the whole users seem happy with their water service, but there are challenges--an ageing pump and lack of refresher training for the Water and Sanitation Management Team among them.
This community case study takes a look at the water supply situation in the Agbedrafor community, where the water and sanitation management team instituted a coupon system to deal with overcrowding at the pump.
Triple-S Ghana Initiatve in collaboration with the Community Water and Sanitation Agency (CWSA), the governmental agency responsible to facilitate rural water and related sanitation, and the host institution for Triple-S in Ghana, have collaborated to undertake a number of research/study on specific issues in the sector.
Below are some of the reports/outcomes:
1. Looking Back Study (Volta & Northern regions)
2. Assessing the scope for Asset Management in rural Ghana
3. Report of the review of the water and sanitation project cycle in Ghana
4. Expenditure on Direct Support Cost (Fact Sheet)
It’s just gone past 3:00 am in Agbedrafo. The cock has just began to crow for the first session. ‘Daavi’ (Auntie) Gaaku Dora is already awake. She is thinking of how to get to the only high yielding community handpump in the community in time to fetch water for her morning household chores before leaving for work. She always tries to avoid the ‘petty’ squabbles and quarrels that have come to characterize water fetching in the community, especially during the dry season. To avoid this, she tries to get to the facility on time, before many people do.
There are different options for water users in Ghana to pay for the service. The choice of one option over the other depends on, among other factors, the ability of the users to pay. However the option adopted by a community or a Water and Sanitation Management Team (WSMT) has a effect on the level of service delivered and its sustainability.
The Minister for Water Resources Works and Housing, Alhaji Collins Dauda has stated that ‘There is the need for water sector agencies to take their Monitoring and Evaluation (M&E) activities seriously to help minimize the rate of non-functionality in the sector.’
A series of training workshops have been organized by CWSA/Triple-S Project in the Sunyani West district in September, 2013. The training workshops were aimed at introducing participants to the use of a Short Messaging Service (SMS) for reporting the functionality of water facilities, facility breakdown, sourcing of spare parts and services of area mechanics. Participants in the training were water facility caretakers, Water and Sanitation Management Teams (WSMT), Area Mechanics, Sunyani West District and the CWSA Regional Water and Sanitation Team.
The Triple-S Project, in Ghana is undertaking a study on the possibility of adopting Short Messaging System (SMS) technology to reduce water facility downtime. The innovation is being piloted in the Sunyani West District of the Brong Ahafo region.
Many rural water systems in Ghana fail prematurely. This is estimated to be around 30 percent at any given point in time. Sometimes, these failures are attributed to a lack of clearly defined roles and responsibilities for sector actors and institutions. It is often the case that, once water facilities are provided, beneficiary communities are left with the responsibility of operation, management and the needed maintenance for prolonged functionality.
Sustainable water service delivery requires systematic long term investments in capital maintenance expenditure and direct support cost to maintain and improve service levels. However, a cursory look at District Water and Sanitation Plans (DWSP) and Medium Term Development Plans of District Assemblies shows that these plans largely cover only the cost of building new facilities and neglect of the full life cycle cost of providing services.
The Vice Chancellor of the University of Energy and Natural Resources, Professor (Mrs) Esi Awuah has stated that lack of knowledge in the WASH sector, coupled with corruption and nepotism has been the cause of poor service delivery in the Water, Sanitation and Hygiene (WASH) sector in Ghana.
Triple-S Ghana shares results of the baseline assessment of the status of service levels, service providers and support functions, in Akatsi, Sunyani West and East Gonja districts in the Volta, Brong Ahafo and Northern regions respectively.
A capacity building workshop on Service Delivery Approach (SDA) and Life Cycle Cost Approach (LCCA) for selected District Assembly staff has been held in Akatsi in the Volta Region.
A ‘User Satisfaction Survey’ of water users has been carried out in the Akatsi South District of the Volta Region. The survey is to determine how satisfied water users are with services delivered by service providers in the District.