Case studies

Learn what other CBOs, NGOs, donors, and governments are doing to create water services that last. Models, tools and inspiration!

We add new cases all the time. If your organisation has changed how it does things to improve sustainability of rural water supplies and you think it would make a good case study, let us know .

Strengthening local service provision in West Bengal, India
Strengthening local service provision in West Bengal, India

The NGO Water for People has helped the administrative blocks, Sagar & Patharpratima, boost coverage and improve sustainability. Triple-S looks at success factors and possible obstacles to continued progress.

A systemic intervention in Malawi’s WASH sector

Rather than installing more pumps or building more latrines, NGO Engineers Without Borders (EWB) Canada aims to build a more effective sector. A new case study examines their strategy and the results.

WASH sector devolution and decentralisation in Malawi
WASH sector devolution and decentralisation in Malawi

“Closing the gap: WASH sector devolution and decentralisation in Malawi” takes a close look at how donor financing and lack of awareness about access to funds for both infrastructure and capacity building can be better aligned; particularly in Malawi’s decentralised water sector. Ultimately, political pressure and leverage of central government, development partners, and local government on the Ministry of Agriculture, Irrigation and Water Development (MoAIWD) will be instrumental in determining the pace and scope of devolution in the sector.

Scaling-up rural water and sanitation in Chinda, Honduras
Scaling-up rural water and sanitation in Chinda, Honduras

Water For People adopted the "Everyone, Forever" approach. Read the case study to learn lessons on scaling-up rural water and sanitation services.

The experience with Everyone Forever in Chinda, Honduras
The experience with Everyone Forever in Chinda, Honduras

Water For People and Triple-S studied the "Everyone &Forever" approach for WASH services in Chinda, Honduras.

Monitoring for accountability
Monitoring for accountability

Instead of simply counting beneficiaries, Water for People uses sustainability as their measure of success.

Sustainability check
Sustainability check

UNICEF's sustainability checklist looks at institutional, social, technical and financial indicators to evaluate the sustainability of rural water supply projects.

Monitoring to improve performance in Honduras
Monitoring to improve performance in Honduras

Honduras developed a monitoring system that tracks multiple factors underlying sustainable service delivery and links monitoring to corrective action.

Understanding the true cost of delivering water and sanitation services

Plan International's global review of their expenditures on water supply and sanitation takes into account the cost of implementation, software components and post-construction support.

Dimensions and indicators of sustainability in Bolivia

Monitoring the sustainability of a water supply service is complex. The most commonly used proxy indicator is functionality which is usually measured as a one-time check on a water facility or water point to determine whether or not the system is working. Typically this results in a binary assessment (yes/no). This indicator can work with simpler point sources (hand pumps) where the system either works or it does not. But, it has limitations when applied to more complex piped water systems, which generally do not fail completely, but rather show gradual decreases in performance levels.